http://packardconflictresolution.com/the-mediators-handbook/
The Mediator’s Handbook (4th ed. 2012) describes the mediation process step by step, from the mediator’s first contact with the people in conflict, through to resolution. It describes each skill mediators need to guide the process, support participants, and help them reach decisions.
that’s been my day. watching suze orman tonight, get a job!!!!
Got up early and played the harp at school.
finished paper and submitted it. I hope it conforms to APA format and that I made a good argument and that I pass!